Last Updated: April 2026
If you're not satisfied with your order, you may return it within 30 days of delivery for a full refund of the item price (shipping costs are non-refundable).
To be eligible for a refund, your item must be:
Items returned in unsellable condition will not be refunded and may be returned to the customer at their expense.
Contact us at our contact page with your order number and reason for return. We'll respond within 2 business days with return instructions and a return address.
Do not ship returns without contacting us first — unauthorized returns may not be processed.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping service — Voidling is not responsible for returns lost in transit.
Once we receive and inspect your return, refunds are issued to your original payment method within 5–10 business days. Depending on your bank, it may take an additional few days for the refund to appear.
For size or product exchanges, please return the original item for a refund and place a new order. This is the fastest way to ensure you get the size and product you want before it sells out.
If you received a damaged or incorrect item, contact us within 7 days of delivery with photos. We'll cover return shipping and send a replacement or full refund.
Orders can be cancelled for a full refund only if they have not yet shipped. Once shipped, the standard return process applies.